What are you ready to optimise?
From CRM implementation to ERP assessments, we specialise in various solution areas to digitally enhance your agency’s workflows.
Digital operating solutions for every branch of your organisation
CRM/ERP Assessment/System Review
We evaluate and optimise your current resource management and ERP systems to help you ensure efficiency, compliance, and strategic alignment with operational goals.
- Identify bottlenecks, inefficiencies and areas of improvement
- Ensure systems meet regulatory requirements and fortify data security
- Get tailored recommendations for integration strategies, process automation, and user training.
ERP & CRM Implementation
Enhance efficiency, citizen engagement, and data management through customised digital operating solutions like Microsoft Dynamics 365.
- Streamline citizen interactions and service requests for better response times and satisfaction.
- Automate email campaigns and notifications to inform citizens about services, events, and updates.
- Offer insights into citizen behaviour and service usage to inform decision-making.
Case Management
Track customer requests and concerns and act on them quickly with Microsoft Dynamics 365 Case Management module.
- Real-time note and update sharing enhances team collaboration.
- Custom dashboards offer detailed insights into case status and key performance metrics.
- Self-service portals reduce administrative workload, freeing up your team’s time.
Business Intelligence Reporting Software
Evolve from simple reporting to self-service data discovery and comprehensive dashboards.
- Real-time performance dashboards offer insights into budget utilisation, project progress, and delivery performance.
- Access and analyse data from any department to reduce reliance on IT and offer quicker responses to citizen requests.
- Predictive analytics forecast trends help develop proactive policies and efficient resource allocation.
Process Automation
Optimise your business with cloud-first, user-friendly automation that enhances productivity and makes it easy to scale operations securely.
- Replace time-consuming manual tasks and ad-hoc pen-and-paper processes.
- Streamline tasks with low-code desktop automation, freeing up resources for strategic thinking.
- One Microsoft Cloud ensures seamless integration of automated processes across all your systems.
Smart Home Automation
Create a connected and secure working environment by integrating advanced digital operating solutions that boost your agency’s convenience, productivity and control.
- Connect all devices through a unified platform for effortless management
- Smart locks, cameras, and sensors ensure your office is always protOptimiseptimize energy usage with automated lighting, heating, and cooling systems, reducing your ecological footprint and utility bills.
Custom Development
Imagine transforming your agency’s challenges into streamlined systems that drive efficiency and excellence. Contact us to learn more about our tailored application solutions.
