Business Applications

Supercharge your workforce with versatile cloud applications.

We connect public sector agencies with cost-effective, easy-to-use business applications.

Work smarter, not harder, with industry-leading apps

Dynamics 365

Transform your agency’s operations with powerful tools for data-driven decision-making, improved customer engagement, and optimised processes—all in one cloud-based CRM designed to integrate with your existing systems.

Key Integrations:

  • Dynamics 365 Business Central:Hub for business operations and financial management.
  • Dynamics 365 Sales Professional:Optimize sales processes and customer relationship management.
  • Dynamics 365 Microsoft Power Apps:Explore custom app development to meet specific objectives

Start creating a cohesive, efficient, and data-first operational ecosystem by integrating Dynamics 365 applications today.

Microsoft 365 Hub

Empower your team with industry-leading productivity and collaboration tools that streamline workflows and ensure seamless communication.

Key Integrations:

  • Microsoft Teams:Enhance collaboration and communication
  • Word & Excel: Versatile productivity apps for workflow management
  • Outlook:Centralize email and scheduling to keep everyone organised and connected.

Your agency’s most productive quarter is a Microsoft 365 hub away.

Business Central

Manage end-to-end business operations, all on the cloud. Business Central streamlines efficient processes across your organisation, from financial management to sales, service, projects, supply chain, warehousing, manufacturing, and distribution.

Key Features:

  • Ensure accurate and timely financial reporting.
  • Enhance sales and service processes.
  • Plan, manage, and track projects for timely delivery.
  • Improve warehouse operations with real-time tracking and inventory management.
  • Streamline production planning and execution processes.
  • Boost distribution efficiency and accuracy for improved customer satisfaction.

Experience the power of a fully integrated production line with Business Central.

Dynamics 365 Power Apps

Microsoft Power Apps Collections is an integrated suite of apps, services, connectors, and data platforms that makes it easy to eliminate redundancies. By quickly building custom automated processes, you can reduce the reliance on multiple standalone systems.

Key Features and Benefits:

  • Build custom apps to address specific operational needs.
  • Streamline and automate processes to minimise errors and duplication.
  • Integrates seamlessly with Microsoft 365 and Dynamics 365, ensuring smooth collaboration and data sharing across teams.

Discover how custom, automated solutions can transform your operations.

Self-Service Portal Capability

Microsoft Dynamics 365 Self-Service Portal empowers your organisation by enabling citizens to access services, submit requests, and track their status online, reducing your administrative workload.

Key Features and Benefits:

  • Online service requests through the portal ensure faster processing and response times.
  • Real-time status tracking reduces the need for follow-up inquiries.
  • A comprehensive resource library reduces the demand on staff for routine information.

Ready to transform your agency’s citizen engagement and operational efficiency?

Find out more

Additional Services

Strategy & Consulting

Reduce your team’s workload by identifying inefficiencies and pinpointing the ideal combination of digital solutions to overcome them.

Architecture & Design

We design agile, sustainable systems that align with your organisation’s needs, providing operational ease, flexibility, and growth potential.

Integration & Deployment

Simplify your enterprise networks with custom scalable Dynamics 365, Power Platform, and Azure Cloud integrations.

Managed Services

Enhance your IT assets and embrace new technologies with our managed cloud solutions, offering predictable fees, fewer on-site visits, and preventative monitoring.

Recruitment

Appointing the right skilled specialist for each component is the best way to ensure your project meets all target outcomes.

Project Services

Want to secure the success of your next project? Our comprehensive support ensures that every project has the right people, tools, and processes to achieve all objectives efficiently.

Case Studies

Managed Service Support for Indigenous Business Australia

Teratek Pty Ltd, in partnership with Digital61 Pty Ltd, delivered a comprehensive Managed Service Support solution for IBA’s Microsoft Dynamics CRM system. The solution was designed to address the specific needs of the CRM platform.

Dynamics CRM enhancements for Indigenous Business Australia

The IBA on-premises Dynamics CRM system was hampered by obsolete configuration not addressing changing business needs and flawed data due to accuracy of captured information, which are crucial for accurate reporting and compliance.

Enterprise Architectural Solution for TGA

The Therapeutic Goods Administration (TGA) was contending with an antiquated, disjointed legacy system that was not conducive to the dynamic landscape of legislative compliance.