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Digital solutions for operational efficiency in Australia’s government

Looking for budget-friendly tech that targets government obstacles and frees your people from menial tasks? With over two decades of experience customising digital solutions for the public and private sectors, we offer a suite of impactful platforms to help your agency boost its productivity and reputation.

Solution Areas

Explore our comprehensive digital solutions to streamline operations and meet strategic goals. From CRM implementation to ERP assessments, we help your agency overcome specific challenges and enhance workflows. 

  • Microsoft 365
  • Dynamics 365
  • Business Central
  • Power Apps
  • Self Service Portal Capability
  • AI-Driven Automation
  • Azure Cloud

 

Business Applications

Business Applications

Work smarter, not harder, with industry-leading apps designed to enhance productivity and operational efficiency. We help you supercharge your workforce with intuitive, versatile cloud applications. 

  • CRM / ERP Assessment / System Review
  • CRM & ERP Implementation
  • Case Management
  • Business Intelligence and Reporting
  • Process Automation
  • Custom Development
  • Smart Home Automation
As a Service

As a Service

Switch from on-premises systems to our as-a-service solutions to reduce your IT budget without sacrificing productivity. Our custom As-a-Service features help minimise overhead costs, reduce system maintenance, and automate repetitive tasks. 

  • Contact Centre as a Service 
  • Recruitment as a Service

Products

What if you had access to cloud-based products that could help you streamline complex hiring processes and make scaling easy? Our proprietary digital solutions help your government agency overcome any challenge. 

  • KAREN

Case Studies

Managed Service Support for Indigenous Business Australia

Teratek Pty Ltd, in partnership with Digital61 Pty Ltd, delivered a comprehensive Managed Service Support solution for IBA’s Microsoft Dynamics CRM system. The solution was designed to address the specific needs of the CRM platform.

Dynamics CRM enhancements for Indigenous Business Australia

The IBA on-premises Dynamics CRM system was hampered by obsolete configuration not addressing changing business needs and flawed data due to accuracy of captured information, which are crucial for accurate reporting and compliance.

Enterprise Architectural Solution for TGA

The Therapeutic Goods Administration (TGA) was contending with an antiquated, disjointed legacy system that was not conducive to the dynamic landscape of legislative compliance.