As a Service

Reduce your IT budget without sacrificing your productivity.

Looking to keep applications current while minimising overhead costs? Switching from on-premises systems to As a Service demystifies digital systems, reduces system maintenance, and automates repetitive tasks, empowering your team to do more of what they’re best at.

Manage projects, contractors, and services seamlessly with Dynamics 365 apps

Imagine a centralised hub that offers real-time insights, allowing you to remotely access customer and workforce information from anywhere. Meet Dynamics 365, the cloud-based powerhouse that merges the industry’s leading CRM and ERP capabilities.

  • Increase productivity by automating routine tasks
  • Empower your people with resources and data to make informed decisions
  • Strengthen customer relationships
  • Evaluate team performance to drive efficiency and reduce costs
  • Customised guidance helps create roadmaps for success

A Dynamics 365 app for every business function

  • Operational project management
  • Enterprise resource planning
  • Sales
  • Customer service
  • Finance
  • Field service
  • Marketing
  • Project service automation

As a Service Solutions

Recruitment as a Service

Scalable, end-to-end recruitment solutions with predictable monthly fees.

Redirect all the time and energy spent managing contractors, specialists, and onboarding, strategising big-picture ideas.

Contact Centre as a Service

Boost customer satisfaction with our reliable, cloud-based service centre.

Enjoy advanced call routing, CRM integration, and analytics to deliver seamless, high-quality service and improve response times.

Replace in-house infrastructure with hassle-free maintenance and budget-friendly fees.

Start optimising your workforce with Teratek’s As a Service products today,

Find out more

Additional Services

Strategy & Consulting

Reduce your team’s workload by identifying inefficiencies and pinpointing the ideal combination of digital solutions to overcome them.

Architecture & Design

We design agile, sustainable systems that align with your organisation’s needs, providing operational ease, flexibility, and growth potential.

Integration & Deployment

Simplify your enterprise networks with custom scalable Dynamics 365, Power Platform, and Azure Cloud integrations.

Managed Services

Enhance your IT assets and embrace new technologies with our managed cloud solutions, offering predictable fees, fewer on-site visits, and preventative monitoring.

Recruitment

Appointing the right skilled specialist for each component is the best way to ensure your project meets all target outcomes.

Project Services

Want to secure the success of your next project? Our comprehensive support ensures that every project has the right people, tools, and processes to achieve all objectives efficiently.

Case Studies

Managed Service Support for Indigenous Business Australia

Teratek Pty Ltd, in partnership with Digital61 Pty Ltd, delivered a comprehensive Managed Service Support solution for IBA’s Microsoft Dynamics CRM system. The solution was designed to address the specific needs of the CRM platform.

Dynamics CRM enhancements for Indigenous Business Australia

The IBA on-premises Dynamics CRM system was hampered by obsolete configuration not addressing changing business needs and flawed data due to accuracy of captured information, which are crucial for accurate reporting and compliance.

Enterprise Architectural Solution for TGA

The Therapeutic Goods Administration (TGA) was contending with an antiquated, disjointed legacy system that was not conducive to the dynamic landscape of legislative compliance.